PASCAL Support

Welcome to the PASCAL Support and Service page. You may use these pages to obtain information on our Service procedures, to request Service or authorization to return a product, or to report product malfunctions and other complaints.


PASCAL end-users

Please contact your distributor if you experience any problem with your PASCAL tonometer. Your distributor's address may be found in our Distributor Database. If you cannot locate a local distributor, or if you purchased your product directly from Ziemer Ophthalmics, please complete and submit a PASCAL Repair / Complaint form and await further instructions.

For sending the product, please adhere to our shipping instructions. Prepare a proforma invoice using the specimen provided.

Shipping Instructions and Proforma Invoice template.

If you have any questions concerning Service and Support, please write to support@ziemergroup.com.